Introduction

Welcome to Desi Machines (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website https://desimachines.com (“Site”) and utilize our services.

Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, company name, and location when you fill out forms on our Site.
• Technical Data: IP address, browser type, operating system, and browsing behavior through cookies and similar technologies.
• Usage Data: Information about how you use our Site, such as pages viewed, time spent, and interaction patterns.

How We Use Your Information

We use the collected information for various purposes, including:

• To provide, operate, and maintain our services.
• To improve, personalize, and expand our Site and services.
• To communicate with you, including responding to inquiries and providing customer support.
• To process transactions and send related information.
• To send promotional materials, newsletters, and other information that may be of interest to you.
• To monitor and analyze usage patterns to enhance user experience.
• To detect, prevent, and address technical issues or fraudulent activities.

Sharing Your Information

We may share your information with:

• Service Providers: Third-party vendors who assist in operating our Site and services, subject to confidentiality agreements.
• Business Partners: Trusted partners offering products or services that complement our offerings.
• Authorized Dealers & Brands: We may share information with authorized dealers and brands to provide better services, offers, and support.
• Legal Obligations: When required by law or in response to valid legal processes.
• Business Transfers: In connection with mergers, acquisitions, or asset sales, your information may be transferred.

Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance user experience, analyze trends, and gather demographic information. You can control the use of cookies through your browser settings.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Your Data Protection Rights

Depending on your location, you may have the following rights:

• The right to access – You can request copies of your personal data.
• The right to rectification – You can request correction of inaccurate information.
• The right to erasure – You can request deletion of your personal data under certain conditions.
• The right to restrict processing – You can request restriction of processing under certain conditions.
• The right to object to processing – You can object to processing under certain conditions.
• The right to data portability – You can request transfer of your data to another organization or directly to you under certain conditions.

To exercise these rights, please contact us at hello@desimachines.com

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Desi Machines

Address: Eco-Centre, Ambuja Neotia, Suite# 508, Floor-5, Sector-V, Salt Lake City, Kolkata-700091
Phone: +91 90 5147 5147
Email: hello@desimachines.com

By using our Site and services, you consent to this Privacy Policy.