Introduction

Welcome to Desi Machines (“we,” “our,” or “us”). These Terms & Conditions govern your use of our website https://desimachines.com (“Site”) and services. By accessing or using our Site, you agree to be bound by these terms. If you do not agree, please do not use our Site.

Desimachines.com is a product of PromotEdge Global Services, a registered Partnership Firm (Registration No.: F-000219/2019), GSTIN: 19AARFP1130D1ZE, PAN No: AARFP1130D, TAN No: CALP13171E, Udyog Aadhar Memorandum: WB14D0016125, IEC No.: AARFP1130D.

No Commitment or Relation Disclaimer

We have no commitments, relations, or affiliations with any of the following:

• Dealers
• Brands
• Insurance Companies
• Finance Companies

Use of the Website

By using our Site, you agree to:

• Use the Site only for lawful purposes.
• Not engage in any activity that disrupts or interferes with the functionality of the Site.
• Not attempt to gain unauthorized access to our systems or data.
• Not use the Site for fraudulent, misleading, or harmful purposes.

Intellectual Property

All content, trademarks, logos, images, text, and other materials on the Site are the intellectual property of Desi Machines or its licensors. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

We collect images, text, specifications, and featured content from brands and other publicly available sources. If you believe that any content infringes on your rights, please contact us for resolution.

Product Information & Pricing We strive to ensure that product descriptions, prices, and availability are accurate. However, we do not guarantee that all information is error-free. We reserve the right to modify or update product details and pricing without prior notice.

Orders & Payments

• We do not accept payments directly. Desi Machines is a platform that connects customers with authorized dealers, distributors, and brands.
• Orders placed through our site are subject to acceptance and availability by the respective dealers or brands.
• Payments, if applicable, will be made directly to the authorized dealers or brands as per their policies.
• We are not responsible for any payment issues, delays, or disputes arising between customers and dealers or brands.

Shipping & Delivery

• Shipping times are determined by the respective dealers, distributors, or brands.
• We are not responsible for delays caused by shipping carriers or unforeseen circumstances.
• Customers must provide accurate shipping details. We are not liable for orders lost due to incorrect information.

Returns & Refunds

• Returns and refunds are governed by the policies of the respective dealers, distributors, or brands.
• We do not process returns or refunds directly. Customers must follow the return and refund policies set by the seller.

Limitation of Liability

• We are not liable for any indirect, incidental, special, or consequential damages arising from the use of our Site or services.
• We do not guarantee uninterrupted or error-free access to the Site.
• You agree to use our Site at your own risk.

Privacy Policy

Your use of our Site is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your information.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content, security, or privacy policies of such sites. Your use of third-party websites is at your own risk.

Changes to Terms & Conditions

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective upon posting on this page with an updated effective date. Your continued use of the Site after changes constitutes acceptance of the revised terms.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Kolkata, India.

Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

Desi Machines

Address: Eco-Centre, Ambuja Neotia, Suite# 508, Floor-5, Sector-V, Salt Lake City, Kolkata-700091
Phone: +91 90 5147 5147
Email: hello@desimachines.com

By using our Site and services, you acknowledge that you have read, understood, and agree to these Terms & Conditions.