About HDFC ERGO
HDFC ERGO General Insurance opened for business in 2002 and is run as a joint venture between HDFC Bank and ERGO International AG, the insurance arm of Germany’s Munich Re group. The shareholding tells a story of its own: after the 2023 merger of HDFC with HDFC Bank, the bank became the majority promoter with a holding of about 50.33%, while ERGO holds close to 49.46%. The company works out of Mumbai under IRDAI registration number 146.
On the ground it runs roughly 299 branches and a motor garage network past the 12,000 mark. For an equipment owner two things count here. One is the bank parentage, which means a settled, well-capitalised insurer that can absorb a large engineering loss. The other is the Munich Re link — few names in the world have studied machinery and construction risk as long, and that reinsurance muscle sits quietly behind the policy on your crane.
Why insure with HDFC ERGO
Three things make it a fair fit for plant and earthmoving fleets. First, the engineering depth. The global ERGO and Munich Re engineering-risk experience feeds directly into how Indian equipment is underwritten, which matters when a single dozer or tower crane carries a heavy sum insured. Second, breadth of the commercial book — this is an insurer that writes Contractors’ Plant & Machinery, Contractors’ All Risk, Erection All Risk and Machinery Breakdown through dedicated commercial products, not a motor specialist adding plant cover as an afterthought. Third, the digital side. Buying and claiming are built to run online and through the HDFC ERGO app, which suits a contractor juggling several sites at once. When your machine is down, the time saved between report and decision lands straight back in your project schedule.
Coverages available
Plant & Machinery (CPM)Accidental loss/damage — working, idle or in maintenance
Erection All Risk (EAR)Install, test & commissioning jobs
Machinery BreakdownInternal electrical/mechanical failure
The backbone is the Contractors’ Plant & Machinery (CPM) policy. It responds to sudden, unforeseen physical loss or damage to your listed machines — whether they are at work, standing idle at rest, or being dismantled and re-erected for maintenance. Cranes, excavators and compressors are squarely the kind of plant it is built for. Cover runs to fire and allied perils, theft and burglary, accidental external damage, overturning, and natural events such as flood, storm and landslide. Each machine sits on the schedule with its own sum insured, normally on a current replacement-value basis.
For works under construction, HDFC ERGO writes Contractors’ All Risk for civil projects and Erection All Risk for installation, testing and commissioning jobs, and plant can be slotted into those covers where it belongs. Internal electrical or mechanical failure, which CPM keeps out by design, is picked up by a separate Machinery Breakdown policy — worth adding on high-value units. Useful extensions include third-party liability, owner’s surrounding property, debris removal, escalation, and an anywhere-in-India basis so the cover travels with a machine that keeps shifting sites.
What's usually not covered
Reading the exclusions before a loss saves a sour argument after one. CPM does not pay the excess you carry on each claim. It leaves out ordinary wear and tear, rust, corrosion and gradual deterioration, and it excludes consumables and wear-prone parts — tyres, ropes, belts, bits, drills, fuel and lubricants. Pure internal breakdown is out unless Machinery Breakdown is in place. Damage caused by overloading or running a machine past its rated capacity is excluded, as is wilful negligence. War, nuclear perils, testing and pre-existing defects fall outside too. And a road-registered vehicle hurt while out on a public road sits with motor cover, not CPM — more on that lower down.
What it's likely to cost
Typical annual premium
0.5%–1.5% of insured value
Illustration
₹50L machine → ₹25,000–₹75,000/yr + 18% GST
There is no flat rate, because two machines rarely carry the same risk. As a rough guide, annual CPM premiums in India tend to land somewhere between 0.5% and 1.5% of the insured value. Purely as an illustration, a machine insured for ₹50 lakh might fall in the region of ₹25,000 to ₹75,000 a year before GST. Where you actually settle turns on the machine’s type and risk group, its age and condition, the insured value, and how and where it is worked — hilly, flood-prone, mining and tunnelling sites attract a steeper rate. Your claims record, the excess you accept, the add-ons you choose and whether you go single-site or anywhere-in-India all move the number too. A higher voluntary excess trims the premium. The only honest figure is a quote, and that is where Desi Machines comes in.
How claims work
If a machine is damaged or stolen, report it to HDFC ERGO quickly — within a day or two is the sensible rule — and lodge an FIR straight away for theft, burglary or any third-party incident. A handy touch here: after you intimate a claim, HDFC ERGO sends a self-inspection link to your registered mobile, so straightforward damage can be captured on the spot rather than waiting on a visit. For larger losses the insurer appoints an IRDAI-licensed surveyor to fix the cause and the amount, and its cashless garage network handles repairs on motor-type units. Keep the file ready: policy copy, filled claim form, registration papers where they apply, FIR for theft, repair estimates and bills, and dated photographs. You can intimate a claim on the toll-free line 1800-270-0700 or through the HDFC ERGO app. Where liability is clear, an on-account payment can be released ahead of final settlement so work need not stall.
24×7 claims: 1800-270-0700
Rules & paperwork worth knowing
A handful of ground rules apply whichever insurer you pick. Only IRDAI-registered companies may issue these policies, and HDFC ERGO is one, with every policy carrying a UIN. The premium attracts 18% GST — the GST reform of September 2025 dropped the tax to zero only on individual life and individual health cover, so commercial engineering insurance such as CPM stays at 18%, though a GST-registered business can usually recover it as input tax credit. If a machine like a mobile crane, dumper or certain backhoe loaders runs on public roads, it must be registered and carry mandatory third-party motor insurance alongside CPM; a unit that never leaves an enclosed site generally need not. And because construction is hazardous work, an Employees’ Compensation (Workmen’s Compensation) policy is the usual way to cover operators and crew for injury or death on the job.
How Desi Machines helps you insure your machine
We're the link, not the insurer — we gather quotes from IRDAI-registered companies like HDFC ERGO and help you read what's genuinely covered before you decide.
Frequently asked questions
Can HDFC ERGO cover a used or second-hand machine?
Yes. Pre-owned equipment can be insured. The insurer may want a pre-insurance inspection and will usually set the sum insured on the machine's current replacement value, so the rate can differ from a brand-new unit.
My plant moves from site to site — does the cover go with it?
It can. A Contractors' Plant & Machinery policy can be written on an anywhere-in-India or floater basis for a small loading, so cover follows the machine as it changes sites. Pure transit between locations may need its own extension.
Is GST charged on the premium, and can my business claim it back?
Yes, at 18%. The 2025 GST cut applied only to individual life and health policies, not to commercial engineering cover. A GST-registered business can usually claim the 18% back as input tax credit.
What is the self-inspection link HDFC ERGO sends?
After you intimate a claim, HDFC ERGO texts a link to your registered mobile so you can photograph and document the damage yourself. For straightforward losses this can speed up assessment; larger claims still go through a surveyor.
My crane travels on the highway — is CPM enough?
No. CPM excludes on-road liability for road-registered vehicles. A machine that uses public roads also needs a motor third-party policy under the Motor Vehicles Act, so keep both in force.
Can the bank or financier's interest be added to the policy?
Yes. Where a machine is hypothecated to a bank or financier, their interest can be noted on the CPM policy, which lenders typically require as a condition of the loan.
Does Desi Machines issue the policy or does HDFC ERGO?
HDFC ERGO issues the policy. Desi Machines helps you get quotes, compare cover and complete the formalities — the contract and the claim decision rest with the insurer.
Which machines does HDFC ERGO cover?
Excavators, backhoe loaders, cranes, wheel loaders, rollers, graders, concrete mixers and pumps, and similar plant, new or used, under a contractor’s plant and machinery policy; project covers (CAR/EAR) are available for sites. The coverages section above lists what HDFC ERGO offers.
Desi Machines is a facilitator that helps equipment owners connect with IRDAI-registered insurers. We are not an insurer and do not issue policies — cover, eligibility, premium and claim decisions rest with the insurer under its policy terms. Premium figures shown are indicative, not quotes, and 18% GST applies. Please confirm current terms with the insurer before you buy.