Go Digit Construction Equipment Insurance

About Go Digit

The company was incorporated in 2016 out of Pune, renamed Go Digit in 2017, and is registered with IRDAI under number 158, with its head office now in Bengaluru. It counts the global investor Fairfax among its backers, and in May 2024 it listed publicly on the NSE and BSE — a notable milestone for a young, technology-led insurer.

What makes it different from the older general insurers is its design. Go Digit was built from the ground up as a full-stack digital insurer, with simplified policy wording and an app-first way of buying and claiming. The scale is real, not just slick: it has settled around 9 lakh-plus claims in a single year and works with a garage network of more than 10,000. For an equipment owner who values speed and plain language over thick policy booklets, that is the draw.

Why insure with Go Digit

The reason most plant owners give it a look is the experience of dealing with it. Policies are written in simpler language, so you have a fairer chance of knowing what you actually bought before a loss happens. Buying, servicing and claiming are built around an app and a smartphone, which suits owners who are out on sites rather than sitting near a branch.

The cover is substantial behind the simplicity. Go Digit’s Contractors’ Plant & Machinery policy comes with published wordings and names exactly the sort of kit you run — dumpers, excavators, rollers, drilling machines. It also offers a confirmed commercial-vehicle line, which matters for road-going units. So you get a genuinely digital-first claims journey on top of a proper engineering product — handy for a contractor who would rather upload a few photos than wait days for an inspector to reach a far-off site.

Coverages available

The core annual cover is Contractors’ Plant & Machinery (CPM), and Go Digit publishes the policy wordings so you can read exactly what you are getting. It covers sudden, accidental physical loss or damage to listed plant — at work, idle or being shifted for maintenance — from fire, theft and burglary, accidental impact, overturning and natural events such as flood and storm. Each machine sits on the schedule with its own sum insured, normally on a replacement-value basis.

The wider engineering range is broad. Go Digit writes Contractors’ All Risk (CAR) for civil works and Erection All Risk (EAR) for installation and commissioning, both time-bound to the contract. It also offers Machinery Breakdown for the internal electrical or mechanical failures that CPM excludes, a Boiler and Pressure Plant cover, and an Electronic Equipment cover for sensitive electronics. For machines that travel under their own power on public roads, its commercial-vehicle product provides the motor side. Add-ons such as third-party liability, debris removal, escalation and an anywhere-in-India extension can be discussed when the policy is set up.

What's usually not covered

What it's likely to cost

No insurer can fix a plant premium in advance — the risk sets the price. As an indicative guide, annual CPM rates in India usually land between 0.5% and 1.5% of the machine’s insured value. As an illustration only, a machine insured for ₹50 lakh might run roughly ₹25,000 to ₹75,000 a year before GST. The figure shifts with the type and age of the machine, its insured value, the terrain it works (mining, tunnelling and hilly sites rate higher), your claims record, the excess you accept and the add-ons you choose. A higher voluntary excess pulls the premium down. The real number always needs a quote — and that is where Desi Machines comes in.

How claims work

This is where Go Digit stands out. The claims process is smartphone-enabled and largely paperless — registering a claim can take about seven minutes. For motor claims especially, the insurer sends a self-survey link by SMS or email so you can upload photos and video of the damage yourself, instead of waiting for an inspector to arrive. Everything runs through the Digit app, and the motor helpline is 1800-258-5956. For larger engineering and CPM losses the usual IRDAI surveyor process still applies, so keep the standard file ready: policy copy, claim form, registration papers where applicable, the FIR for theft, repair estimates and dated photographs. Where liability is clear, an on-account payment can be released before final settlement so the machine — and the job — gets moving again.

24×7 claims: 1800-258-5956

Rules & paperwork worth knowing

Frequently asked questions